“Triple C has taken the time to understand the whole campus and how this particular project impacts the daily hospital operations with thoughtful phasing and working to anticipate impacts and other conditions of the existing building to minimize unknown conditions. The design team has utilized relevant technologies in field investigation and throughout the design development experience and ensured that each necessary design detail is complete. The organization of the team is appreciated and exemplifies a unique team structure that performs in concert to achieve a highly effective project experience for the VA.”
“The design team has conducted organized and thoughtful stakeholder meetings with clear topics and agenda outlines to convey information presented to the target audience. Also, able to find and work through difficult subjects effectively with VA stakeholders and end users.”
“I have worked with dozens of A&E firms across multiple government agencies over the last 20 years (USMC, NAVFAC, Army, VA), and my experience with this A&E firm is unrivaled. They communicate and present each design iteration thoroughly, identify and resolve issues quickly, and they are always available. Triple C is a true professional A&E firm.”
“The design, and upcoming construction contract, touches a substantial amount of square footage in different areas on the campus. Triple C’s design, phasing plans, and scope kept the project in budget via creative design and acceptable & functional tradeoffs.”
“A&E firm managed their subcontracted personnel (MEP designers) very well. Subcontracted staff were present at design reviews, engaged, listened to the customer(s), and resolved issues promptly.”
REGULATORY COMPLIANCE: “Triple C has shown exceptional knowledge of VA and industry standards and code compliance throughout project design. The COR has been very impressed with their POC¿s working knowledge of VA-specific design requirements and past equivalencies.”
MANAGEMENT: “Triple C maintained a very professional relationship with the VA during design. They have been responsive during construction and have provided the VA with reliable construction administration services to date.
QUALITY: “This AE performance is deemed exceptional due to the rushed circumstances of the AE design portion. Due to the nature of the USP 797 /800 regulations, and the time in which the standards came into effect, the AE design time frame was considerably shortened in order to get the construction portion of the project funded. Additionally, the AE used advanced photographic technologies to map out the existing above the ceiling utilities to provide an up to date model of the existing utility conditions above the ceiling.”
QUALITY: “During the construction phase of this project, the AE was an active participant during weekly meetings providing valuable insight on the items to be ordered, companies that provided the equipment required to complete the job, as well as provided a sharepoint for the project submittals, RFls, and other required information. The contractor for the site prep did not seem to have the adequate experience for this project, and leaned heavily on the recommendations from the AE for items to be purchased and coordination for the Final clean room to be installed.”
QUALITY: “Due to the urgency of this project, this project was expedited and was completed within 4 months. A project of this magnitude would normally take 6 to 9 months to complete.”
SCHEDULE: “This AE design was completed ahead of schedule and allowed the construction portion of the project to be submitted within the next fiscal year budget program. AE understood the importance of this project and went above and beyond for our Nation’s Veteran’s.”
MANAGEMENT: “The AE was responsive to VA concerns and addressed problems immediately. The AE also had established a SharePoint for items to be reviewed and RFl’s as required. During construction the AE was present and provided engineering input during all the meetings. During Construction Period Services, the A&E would regularly and voluntarily conduct status checks with the COR while on campus at other scheduled appointments. AE was also very fast at responding to all construction RFl’s which was extremely important due to the high visibility of this project to local leadership.”
ADDITIONAL/OTHER: “Triple C has served very well as the AE firm for this project. They have been knowledgeable of the tasks in hand with the project, they were open and easy to communicate with and provided superior AE services to the VA. During the design phase, Triple C was provided with older drawings that were not accurate to the condition of the present. Triple C did a fantastic job developing drawings that are easily understandable and reflected with high accuracy the as-built conditions.”
“During the construction support services portion of this project, the AE continued to provide invaluable input to the contractor to build the project and facilitated communication networks that organized correspondence for this project.”
“The Contractor was successful in matching the qualifications of the key position, as described in the contract. The Contractor supported the key personnel, so they were able to work effectively. The contractor meets the expectations of the client and manages staff well. The company has an excellent track record for hiring well qualified and motivated employees.”
“Great Job. Would recommend Triple C on future AE Requirements.”
“During the construction support services portion of this project, the AE continued to provide invaluable input to the contractor to build the project and facilitated communication networks that organized correspondence for this project.”
“Triple C has served very well as the AE firm for this project. They have been knowledgeable of the tasks in hand with the project, they were open and easy to communicate with and provided superior AE services to the VA. During the design phase, Triple C was provided with older drawings that were not accurate to the condition of the present. Triple C did a fantastic job developing drawings that are easily understandable and reflected with high accuracy the as-built conditions.”
“Given what I know today about the contractor’s ability to perform in accordance with this contract or order’s most significant requirements, I would recommend them for similar requirements in the future.”
“The professionalism and integrity of the design team from Triple C has been extremely professional. The quality and integrity of their work to date has been commendable.”
“Communication lines have been open and in use since project kickoff. The A/E’s PM and Deputy PM are always on the same page and cover for each other seamlessly when one or the other is out of the office. The team is well organized and seems well-led. The accurate transfer of information from PM to the team inspires confidence that communication is accurate and effective.”
“Triple C has been communicative about if/when there are any code issues. During the multiple life safety code & milestone reviews, Triple C is very responsive in logging and addressing any concerns. It must also be said that on multiple instances the code SMEs on the design team has brought up various issues that would potentially have been missed by the government. The unrelenting focus on code regulations and validating any concerns with the appropriate authority having jurisdiction has contributed to keeping this project on schedule and allowed the design to comply with code and meet user expectations.”
“The A/E firm started the project with multiple options in order to solicit end user feedback at the very beginning. Every single design submission has been of the highest quality, meeting and exceeding contract requirements to the government’s benefit. This is shown by tackling obstacles such as phasing requirements for future renovations, building scalability for future renovations into the design, and up-front communication when vetting issues.”
“The management of the overall project was Very Good. Triple C was always available by phone or email. They also seem very eager to present the information instead of simply sending it for evaluation. Because they are typically on site to work on other projects it’s nice to have them available in person.”
“Management is very involved in the project and display a deep interest in the product they present. The principles are always available for consultations and questions both during the presentations and between submittals.”
“I have worked with four separate design firms on other Minor Construction projects (under $10 million price range) and working with Triple C has been the smoothest design development I have been a part of. They have been timely and very responsive to end user design changes. The quality of their work and personnel are reflected in the work they have provided. Products have been clean, easy to follow, and well organized. Their Quality Control methods are also excellent. I have adopted their design review template for other design efforts with great success.”
“Thanks for serving and for continuing to serve by offering your expertise as a design consultant to help the VA improve their facilities and care. Thanks for doing an excellent job! ”
“Triple C is a Very Good company to work with. They communicate well and are always available when needed.”
“Very detailed investigation completed early in project to ensure quality of final product was above average. Very knowledgeable and easy to work with team. Very focused on ensuring the Government was getting what was expected.”
“I appreciate Triple C’s follow through, patience and dedication to this project. It’s going to help a lot of Veterans and will change lives.”
“I want to express my gratitude to the team for all your support of me and the project. I really enjoyed working with you and the rest of the Triple C Design Team. It’s really been my pleasure getting to know all of you.”
“Schedule, cost control, and management are exceptional. Triple C is an exceptional company to have design a project. They quickly establish trust by delivering on all promises. Quality of deliverables are clear and proofread. Triple C is very organized and always delivers on time or even early. Their presentations are exceptional and they are exceptionally innovative.”
“Performed very well under very tight timelines. Would recommend for similar projects.”
Quality: EXCEPTIONAL
Schedule: VERY GOOD
Cost Control: VERY GOOD
Management: EXCEPTIONAL
Regulatory Compliance: VERY GOOD”
“This is the best 35% submittal set of documents that I’ve ever seen.”
“This was a fast track design project that skipped over the 35% design right to the 65% in order to get the projected designed in time to be awarded on schedule. The follow on construction project needed to be awarded timely in order to not delay another construction project that needed the utilities required by this project. Triple C went above and beyond to make sure the design stayed on track and in spite of several issues that were outside the control of the designer, they kept the project on track.”
“I would recommend the use of this A/E in the future, because their professionalism during this project has been excellent. They took notice of both my and the COR’s concerns, addressed them, and ensured that the final document matched what was requested per the statement of work.”
•Quality: EXCEPTIONAL
•Schedule: VERY GOOD
•Management: EXCEPTIONAL”
“Very knowledgeable and easy to work with team. Very focused on ensuring the Government was getting what was expected.”
“Very detailed investigation completed early in project to ensure quality of final product was above average.”
“Total performance period for this design effort was 30 days. Throughout this short duration they have been very timely and very responsive to end user design changes. The quality of their work and personnel are reflected in the work they have provided. Products have been neat, complete in every detail, and well organized.”
“Design Team is well integrated having the depth of disciplines and knowledge to complete assigned project.”
“Given the scope of work, the Contractor performed all tasks satisfactorily with the project renderings being exceptional. The Contractor provided quality information that will allow VA leadership to make important decisions about future projects. Their input, knowledge, and quality of work was exceptional from my experience.”
“Triple C provided excellent service in this effort. They were diligent in their research efforts and interacted with all affected parties and stake-holders for these multiple projects. They provided coherent and reasonable schemes for construction of new facilities which are merely speculative at this point. They provided alternative solutions to the proposed projects and tied them together with consideration given to coordination with the overall facility planning effort. This effort resulted in the equivalent of a schematic design plan with the intent of being able to better describe these projects during the submission process. Triple C also provided draft business case wording to streamline the submission process.”